Which Trusted Traders
RELIABLE AND CUSTOMER FOCUSED WHICH? TRUSTED TRADER
We are proud of our high customer satisfaction levels as well as our endorsement by Which? They are the trusted and independent source of consumer information and reviews.
The Which? Trusted Trader endorsement helps homeowners choose reputable tradespeople and recognises traders who prioritise customer service and quality. You can read the full version of their code of conduct here. We have always wanted to do things differently and ensure that our customers are 100% satisfied every time. Providing our customers with high performing products and a professional, honest service is our only aim. Which? use a rigorous assessment process when endorsing companies:
- Ensuring a business is financially healthy
- Checking a selection of customer references
- Ensure business procedures have customer interests in mind
- A face-to-face interview to ensure standards are maintained
- Once a company has passed these checks they must agree to abide by Which?’s terms and conditions as well as their code of conduct. You can view the code of conduct here.
Only the highest rated companies get endorsed by Which? so you can rest assured that BATES PLUMBERS YORKSHIRE is the name you can trust for all your bathroom needs.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website.